Brihanmumbai Electrical Energy: Mumbai: BEST warns of fake text messages after receiving complaints

After receiving a number of complaints about fake SMS and online scams, Brihanmumbai Electrical Energy and Transport (BEST) has warned shoppers about these messages and asked them not to respond to any billing money scams. The authorities have directed the residents to stay away from any message other than 'BESTSM' and have also registered a similar complaint with the Mumbai Electronic Police.

Several buyers complained that they got scam text messages on their cell phones saying that the ability to provide the ability may be disconnected. The message asks shoppers to name a specific cellular quantity and once named, they are directed to a specific cellular program and request a token transaction online. Then the scammer steals the password and the one-time password (OTP) of the customer to steal the cash from the checking account, which is the best mentioned in an advertisement.

“We have been constantly warning shoppers about power-stopping scams due to non-payment. A few weeks ago we had now purchased a number of matching complaints. Few of them even bought scammed. We ask Shoppers are advised not to respond to any messages other than “BESTSM,” a senior official stated.

If you come across an SMS for billing or disconnection, authorities warn you of an amount other than “BESTSM” is asking you to call a specific cell quantity, please don't answer. In addition, they mentioned helpline and buyer care numbers provided on the website and urged shoppers to give their names in case they would like routing, the best added.

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