Telefónica and NTT DATA collaborate on options based primarily on 5G, AI, ML, automation and knowledge analytics

Telefónica and NTT DATA are carefully collaborating in the growth of revolutionary purposes to deploy options that rely predominantly on 5G, artificial intelligence (AI), machine study, automation, and information analytics.

Companies in the telecom sector are currently dealing with a huge problem because of the widespread spread of the 5G network, and the place it relates to to develop all the capabilities and expectations that this knowledge allowed in the past the basic tools that already exist, so the giants are working Already intensively and collectively with completely different knowledge companies to have the potential to add value to the new ecosystem.

In the context of the DTW (Digital Transformation World) organized by the TM discussion board, NTT DATA presented completely different options to the Spanish telecom company, through two initiatives from Catalyst, which are proof of concept that can be implemented in collaboration with different companies in response to a problem posed by “champion”, in this case, Telefónica.

The essentials were mostly based on the necessity to introduce various contact gross sales patterns, such as ero contact – a cloud community model that does not require intervention, but takes care of itself relatively – making the total sales cycle environmentally friendly and operational, all driven By 5G combined with artificial intelligence, information assessment and automation. From this stems one of the two options presented on the discussion board.


On the one hand, along with Verizon and American Towers as “champions”, Telefónica poses a problem to telecommunications companies in the evolution of their overall sales fashion in the direction of combining these into entrepreneurial ecosystems. Using a no-touch mannequin — backed by 5G options for plausible areas that allow edge computing technology to be deployed — good edge areas that have gone beyond 5G pledges allow the ecosystem to be managed by unsupervised marketing methods. Airports for example – because they are business environments with a variety of options, a large number of site visitors, and a large variety of transactions – were chosen for the devices of this new business fashion. Thus, taking a look consists of setting up a “grab and go” or unsupported purchase system, in which offers are implemented in an integrated ecosystem, monetization of the method by implementing know-how and operating the above ecosystem, pay-per-use and per-transaction.

Telecom operators, however, have to anticipate the problems and failures of society that customers may encounter, and for these objective analyzes of information, artificial intelligence and automation play an enormous function. As information is collected that was prompted by Buyer Care Automation among other pledges, the answer given in the 5G Zero Touch Community Pledge Independent Buyer Experience Index relies on creating a Buyer Experience Index (CEI) with a better quantity and high quality of knowledge, able to help anticipate Buyer Points, able to add additional use cases based mostly on AI and machine study strategies that may accelerate the deployment of reliable and automated community operations.

These options allow for the full potential of the effective deployment of 5G networks, which in their most advanced model help companies move forward in contributing their social value and to the enterprise ecosystem. The interdependence that this deployment provides makes it possible to help create shared options through this ecosystem, which results in value and makes the organization remain sustainable and worthwhile over time, and leads to improved service providers for all customers.

Javier García Jiménez, Head of Structure at Telefónica's World Group
The combination of 5G, FTTH and Edge applied science allows carriers to significantly enrich our service options in B2C, B2B and B2B2X areas. In this Catalyst undertaking, we were able to explore, along with the rest of the trade, the problem of disclosing community capabilities and adapting Enterprise Assistance Methods (BSS) and Operating Methods (OSS). The latter goal was to allow digitally and routinely to manage service provision, supply and monetization relationships with entirely different players within the value chain within the market.

Teodoro Lopez Palacios, Partner NTT DATA's telecom sector
The deployment of 5G creates an ideal second for operators to increase their functionality in the previous connection, allowing them to implement valuable choices that may reshape society without Doubt and contribute to the sustainability of a completely different vertical sector of industries. With the example of this undertaking, one of the many key aspects that are addressed is ecosystem management and the implementation of enterprise fashions that allow value capture for all members of completely different ecosystems. NTT DATA is dedicated to co-creating with Telefónica to accelerate the belief in the benefits that 5G will enable.

Leave a Comment